About Universal Marketing Group

Leading the way in call center performance.

Universal Marketing Group


ERA Members

Universal Marketing Group is a sales driven call center that offers you the highest levels of service, enhanced profitability, and most importantly, closer relationships than ever before with your valued customers.

Our Associates are experts in delivering the kind of first class service that keeps your customers happy and coming back for more.

Our services are always backed by our commitment to excellence and are tailored to meet your specific needs.

At UMG, we feel that each of our clients is a partner, and we should together share in the success of any campaign that we service. After all, a good partnership makes individual partners succeed to their full potential.

We work closely with each individual client, providing constant feedback to make sure your program is successful as possible. At UMG, you are not just a number, you are a valued client that is treated more like a partner in a successful business relationship.

We pride ourselves in being knowledgeable sales professionals. Our sales representatives are required to extensively learn about each product that they are selling. This produces higher close rates, and most importantly, a happy customer that truly feels comfortable with purchasing your product.